July 21, 2021

Terms of Service 

It is not easy to gain new payment processing, as each bank varies in the requirements. At uQualify we wanted to present the basic information required for any merchant looking to gain new processing, and what is required.

Below provides you with the overview of what documents are required, and what information must be presented on your website in order for a bank to consider your business application.


The application stage provides us with the key information about the business model, and helps us to make a decision on the acquiring bank we will look to place your business with.

Once completed, the application will be reviewed, and you will be contacted within 24 hours to confirm if we can pursue the application on your behalf.

It’s important that all the documents are dated within the last 90 days, and the banking partners will require all documents requested.

We are required to provide details for all directors and shareholders a who own a 25% share or more of the business. If a company owns more than 25% of the business then we will need a complete pack on this entity also.

The business will need to provide the following;

  • Incorporation Certificate/ Articles and Memorandum of Association
  • Proof of Address- Dated within the last 90 days
  • Proof of Business Banking Account – Dated within the last 90 days
  • Proof of 6 months card Processing History statements (including chargebacks and refunds)

For the individuals we will need the following;

  • Valid Identification Document (Utility Bill of UBO)
  • Identification Photo (Passport, Driving Licence or National ID)

Additional Documentation

Please add any additional documents if requested as part of the application process below:

  • Proof of business address- Dated within the last 90 days
  • UBO/Shareholder Register
  • Business License
  • Proof of domain ownership
  • Anti-Money Laundering Policy Agreement (if applicable)
  • Company structure chart (if applicable)
  • Supplier Agreement/ Invoice (if applicable)
  • Power of Attorney (if applicable)
  • Business Plan (if applicable)
  • Flow of funds (if applicable)

As an ecommerce business you will also need to ensure your website is compliant:

  • Terms of service
  • Privacy policy
  • Registered company details (on the home page)
  • Contact details (on the home page)
  • Returns policy
  • Refund policy
  • SSL certificate
  • Visa/ MasterCard brands shown clearly on site

You may be required, depending on the type of business you operate, to also provide additional information on your website such as;

  • License (Gaming /Crypto)
  • Regulatory license
  • Certificates for goods (testing)

Failing to provide the documents will delay your application with the acquiring bank, however, we will be here to help support you through the process, to ensure that your business has the best opportunity to get the best acquiring solution on the market.

Start Your Application

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Get in touch


Head Office: Amathountos 98, 6A 4532 Limassol, Cyprus
Registration Number: HE412777
UK Office: 1 Elmfield Park, Bromley, Kent, BR1 1LU UK
Registration Number: 10516482


Support Enquiries: Hello@uqualify.co
Sales Enquiries: 03335 772 331
UK Office: 1 Elmfield Park, Bromley, Kent, BR1 1LU UK

© uQualify 2021 All right reserved. Website developed by BuiltByGo
BNK SERVICES is proud partner and referral agent of Atlantic Partners Asia (SG) Pte Ltd., registered in Singapore under number 201841045G, in partnership with Lazarus Asset Management registered with the SFC in Hong Kong (Type-9 license number: BJK894) for the provision of providing financial services.

uQualify is a trading name of Well Management Limited. uQualify is operated by Well Management Limited, registered in England and Wales with Company Number 10516482. Registered Office address, 1 Elmfield Park, Bromley, Kent. BR1 1LU.